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Seamless IT Integration for International BPO Expansion in Cebu

Seamless IT Integration for International BPO Expansion in Cebu

Ng Khai Development Corp. is proud to have partnered with a leading international Business Process Outsourcing (BPO) company as they expanded their operations into Cebu, Philippines. This project showcased our expertise in comprehensive IT system integration and provided a truly turnkey solution for a rapid and successful launch.

The Challenge: Our client had already secured prime office space in Cebu, but needed a fully functional and robust IT infrastructure to support their growing operations – all within a tight timeframe. Crucially, they had no existing presence in Cebu and required immediate readiness for their international development team to arrive.

Ng Khai’s Solution: We took a proactive and comprehensive approach, handling every aspect of the IT setup from start to finish. Instead of simply supplying equipment, we delivered a complete solution encompassing:

  • Servers & Storage: Scalable infrastructure to meet current and future needs.
  • Uninterruptible Power Supplies (UPS): Ensuring continuous operation during power outages.
  • Networking: Robust and secure network connectivity for seamless communication.
  • CCTV Systems: Comprehensive surveillance solutions for enhanced security.
  • Wi-Fi Access Points: Reliable wireless connectivity throughout the facility.
  • Door Access Control: Secure access management for authorized personnel.
  • AV Materials: State-of-the-art audio and visual equipment for meetings and presentations.
Ng Khai assisted in desigining the WiFi layout for optimal

Ng Khai assisted in desigining the WiFi layout for optimal

Ng Khai assisted in the racking, installation, and configuration of all the IT infrastructure

Ng Khai assisted in the racking, installation, and configuration of all the IT infrastructure

Ng Khai Ng Khai cabled and connected all the infrastructure within the site

Ng Khai Ng Khai cabled and connected all the infrastructure within the site

Beyond Supply – Complete Implementation: What truly set Ng Khai apart was our commitment to a complete service. We weren’t just installing equipment; we were responsible for:

  • Racking & Installation: Efficient and organized physical setup of all hardware.
  • Power-On & Testing: Ensuring everything functioned flawlessly before the client’s arrival.
  • Structured Cabling & Civil Work: Integrating IT infrastructure seamlessly into the building’s layout.

The Result: Thanks to Ng Khai’s proactive planning and execution, the BPO’s Cebu site was fully operational before their international team arrived. This minimized disruption, accelerated the launch process, and allowed them to focus entirely on business operations – a significant advantage in today’s competitive market.